Frequently Asked Questions

Welcome and thank you for your interest in Regency Plaza!

Below we have provided some of the more frequently asked questions, which we hope will address some of your questions. We are available to assist you by either calling us at: 303.779.3053 or by visiting us on-site in Suite 1210.

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Question: What do I do if I plan on parking at Regency Plaza for more than 2-hours?
Answer: Temporary-parking passes can be obtained from the Management Office, Suite 1210. This pass allows you to park in customer monthly parking for the day (may be extended longer pending situation).

Question: Whom do I call for building issues? (i.e., lights out, too hot/cold, etc.)
Answer: If you are an employee of a Tenant (customer) at Regency Plaza, please contact your office manager.

Question: How do I request after-hours HVAC (Heating, Ventilation Air-Conditioning?)
Answer: You may contact the Management Office at 303.779.3053 and your request will be processed.

Question: Whom can I call for an after-hours escort to my car?
Answer: You can reach the on-duty Lobby Attendant by either calling them at 303.779.9681 or if away from their station, by paging them at 303.201.6311.

Question: Where is the loading dock located?
Answer: The dock is located just South of Tufts on Ulster Street. All deliveries should be done through the loading dock and via the freight elevator. No hand-truck deliveries are allowed through the building lobby or passenger elevators.

Question: What do I do if I receive a parking ticket?
Answer: You will need to contact your employer and discuss the circumstances surrounding the issuance of the ticket. They will in turn contact the Management Office for further resolution, if necessary.

Question: How do I obtain access to Regency Plaza after-hours?
Answer: A building access card can be obtained through your employer. Access cards are given to employees only after the management customer contact has approved their access card request form.

Question: How do I reserve the Building Conference Room?
Answer: Contact the Management Office for date and time availability. Your request will then be scheduled depending on availability. There is a flat fee of $50 per day to reserve the room. This fee can be invoiced to your monthly rent statement or paid by check the day of use. Reservation fee in non-refundable, even upon cancellation.

Question: My parking/building access card is not working? Whom do I contact?
Answer: If you are an employee working in the building, contact your supervisor. If you are a building customer contact, please contact us at: 303.779.3053.

Question: I need a mailbox key, where can I get one?
Answer: Regency Plaza customers can request mailbox keys through the Management Office by calling 303.779.3053. Currently, the fee for replacing a mailbox key (or office key) is $3.50 and will be invoiced on the monthly rent statement. For your protection, only key contact customers will be given keys.

Question: Where is the "Lost and Found"?
Answer: Lost and found items are kept in the Management Office, Suite 1210. You may call us at 303.779.3053 to find out if any items have been turned in.

Question: How can my visitor(s) enter the building after-hours?
Answer: After 6:00 p.m., access to the building and elevators is restricted to access card holders only. Therefore, any guest visiting Regency Plaza will need to be escorted by their expecting Tenant.

Question: Is there an ATM machine in the building?
Answer: Yes, in the 1st floor lobby, near the mailboxes and public pay phone.